Billing, Wallets and Payments
Fund your Naira wallet, understand deposits and withdrawals, and follow payment statuses through checkout and history.
Overview
Wallet top-ups use Monnify checkout or reserved accounts. Platform service orders can also be paid by bank transfer at checkout when enabled.
Funding the Naira wallet
Funding the Naira wallet
Fund your wallet via Monnify checkout or your reserved account (when available). Manual bank transfer is not used for wallet top-ups. It is only for paying platform service orders at checkout when the admin enables it.
Wallet page
Dashboard → Wallet for balances and actions.
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Wallet funding
Wallet funding
Use Dashboard → Wallet → Fund wallet for Monnify card/transfer checkout or your dedicated reserved account. Bank transfer at checkout is for platform service orders only, not wallet deposits.
Deposit page
Bank deposit instructions and submission form.
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Use the exact reference
Follow on-screen payment details so admins can match your transfer quickly.
Wallet balances
Wallet balances
Your available balance can be used for service checkout and eligible withdrawals. Pending deposits do not spend until approved.
Checkout payments
Checkout payments
At checkout you can pay from wallet balance, via the payment gateway, or by bank transfer to the company account (when enabled).
Checkout
Wallet-funded checkout confirmation.
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Withdrawals
Withdrawals
Request a withdrawal from the Wallet area. Provide valid bank details and amount within platform min/max limits. Admin review applies before payout.
Withdrawal page
Submit and track withdrawal requests.
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KYC may be required
Higher limits or withdrawals can require completed KYC verification.
Transaction history
Transaction history
History lists deposits, purchases, refunds, and withdrawals with timestamps and statuses.
Payment history
Dashboard history of wallet movements.
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Transaction details
Open a row for reference IDs and status notes.
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Understanding payment statuses
Understanding payment statuses
- Pending: awaiting payment confirmation or admin review
- Approved / Completed: funds credited or order paid successfully
- Rejected / Failed: not credited; check notes or contact support