Billing, Wallets and Payments

Fund your Naira wallet, understand deposits and withdrawals, and follow payment statuses through checkout and history.

3 min read Updated July 20, 2026

Overview

Wallet top-ups use Monnify checkout or reserved accounts (plus crypto sells). Platform service orders can also be paid by bank transfer at checkout when enabled.

Funding the Naira wallet

Funding the Naira wallet

Fund your wallet via Monnify checkout or your reserved account (when available). Crypto sells also credit NGN after admin review. Manual bank transfer is not used for wallet top-ups — it is only for paying platform service orders at checkout when the admin enables it.

Wallet funding

Wallet funding

Use Dashboard → Wallet → Fund wallet for Monnify card/transfer checkout or your dedicated reserved account. Crypto sells are a separate OTC flow. Bank transfer at checkout is for platform service orders only, not wallet deposits.

Use the exact reference

Follow on-screen payment details so admins can match your transfer quickly.

Crypto sells

Crypto sells

Crypto sells convert supported assets to NGN after admin approval. See the Selling Cryptocurrency guide for rates, addresses, and delays.

Related guide

Read Selling Cryptocurrency on 7th Trade Hub for the full exchange flow.

Wallet balances

Wallet balances

Your available balance can be used for service checkout, marketplace escrow, and eligible withdrawals. Pending deposits do not spend until approved.

Checkout payments

Checkout payments

At checkout you can pay from wallet balance, via the payment gateway, or by bank transfer to the company account (when enabled). Marketplace escrow still uses wallet balance.

Withdrawals

Withdrawals

Request a withdrawal from the Wallet area. Provide valid bank details and amount within platform min/max limits. Admin review applies before payout.

KYC may be required

Higher limits or withdrawals can require completed KYC verification.

Transaction history

Transaction history

History lists deposits, sells, purchases, escrow moves, and withdrawals with timestamps and statuses.

Understanding payment statuses

Understanding payment statuses

  • Pending — awaiting payment proof, blockchain confirmations, or admin review
  • Approved / Completed — funds credited or order paid successfully
  • Rejected / Failed — not credited; check notes or contact support
  • Escrow held — marketplace funds locked until delivery confirmation
Common payment questions

Common payment questions

How long do bank deposits take?
Usually after admin confirms your transfer — timing depends on banking and review queue.
Why was my deposit rejected?
Mismatched amount, missing proof, or incorrect reference are common causes. Resubmit with correct details or contact support.
Can I pay checkout with card directly?
Checkout uses your platform wallet balance. Fund the wallet first, then pay.