Keeping Your Account Secure
Verify your email, strengthen passwords, complete KYC when needed, and pay safely through platform checkout.
Overview
Security on 7th Trade Hub combines account hygiene, KYC, safe payments, and scam awareness.
Email verification
Email verification
Verify your email after registration so you can recover access and receive security notices. Unverified emails may limit sensitive actions.
Password security
Password security
- Use a long, unique password
- Never share passwords or OTP codes
- Change your password if you suspect compromise
Security settings
Profile / password area in your account settings.
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KYC verification
KYC verification
Submit government ID and required documents from the KYC page when prompted. Approval unlocks higher trust limits for wallet activity.
KYC page
Dashboard → KYC for document upload and status.
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Verification status
Pending, approved, or rejected status after review.
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Recognizing scams
Recognizing scams
Red flags
Anyone asking you to pay outside the platform, share OTPs, or “upgrade” by sending crypto to a personal wallet is likely a scam.
- Too-good-to-be-true prices with pressure to act fast
- Requests to move the chat to WhatsApp for payment
- Fake support accounts asking for your password
Safe buying practices
Safe buying practices
- Read the service details and plan limits before buying
- Pay only through platform checkout
- Check the order status in My Orders after payment
- Contact support from your dashboard if a delivery looks wrong
Reporting suspicious activity
Reporting suspicious activity
Open a support ticket or use Contact Us immediately if you spot fraud, phishing, or account takeover attempts.
Support page
Dashboard support tickets or Contact Us for live help.
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Security best practices
Security best practices
Stay protected
Verify email, use a strong unique password, complete KYC when required, keep delivery credentials private, and never pay outside platform checkout.