Help Center

Search our knowledge base or get in touch with support for wallet, exchange, services, and marketplace help.

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Explore common topics and guides

Getting Started

Account setup, email verification, wallet creation, and your first steps on 7th Trade Hub.

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Crypto Exchange

Sell rates, calculator estimates, wallet credit after approval, and crypto-to-Naira sell requests.

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Service Management

Browse and buy platform services — network, social, websites, documents, and more.

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Billing & Payments

Fund your Naira wallet, bank deposits, crypto sells, checkout, and withdrawal basics.

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Security & Trust

KYC verification, escrow-protected marketplace purchases, and keeping your account secure.

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Marketplace

Buy and sell listings with escrow, reviews, watchlists, and order delivery confirmation.

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Frequently asked questions

How do I fund my wallet?
Open your dashboard Wallet, then use Bank deposit or Crypto sell. Bank deposits are reviewed by admin; crypto sells use the live sell rate and credit NGN after approval.

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How does crypto-to-cash exchange work?
Use the public Exchange page to estimate your payout, then start a sell request from your dashboard. Final credit uses the confirmed rate and admin approval.

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How do I buy a service?
Browse Services, open a product, choose a plan if available, then Buy Now. You will be asked to log in if needed, then continue to platform checkout with your wallet.

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What is marketplace escrow?
When you buy an eligible listing, funds are held in escrow until you confirm delivery. That protects both buyer and seller during the trade.

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Still need help?

Check your support tickets or reach us on the Contact page for live chat, phone, and email.

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